Privacy Policy

The data controller for personal data collected through this website, the DynamoStudio platform, and other DYNAMO products is DYNAMO, with registered address at Francisco N. de Laprida 771, 7th floor, B1638 Florida, Buenos Aires, Argentina.

For privacy and data protection inquiries, you can contact us at privacy@dynamo.tech.

Browsing data: IP address, browser and device type, operating system, pages visited, visit duration, traffic source, and anonymized interaction data through cookies and similar technologies.

Contact form data: name, email address, company, role or position, country, and the content of the message sent through our form.

WhatsApp data: if the user contacts us through WhatsApp, we will collect the phone number and conversation content as necessary to respond to the inquiry.

Application data (DynamoStudio): when the user uses DynamoStudio or other applications connected to third-party platforms (such as Meta/Facebook, WhatsApp Business API), we may collect data necessary for service operation according to the permissions granted.

Personal data collected is used exclusively for:

• Responding to commercial inquiries and information requests received through the contact form or WhatsApp.

• Improving browsing experience and website performance through anonymized statistical analysis.

• Sending commercial information about our services, only when the user has given express consent.

• Providing services contracted through DynamoStudio and other DYNAMO products.

• Conducting web traffic analysis to optimize content.

Consent: for the use of non-essential cookies and sending commercial communications.

Legitimate interest: for web traffic analysis and continuous site improvement.

Pre-contractual execution: for managing and responding to inquiries received.

Contractual execution: for providing services contracted through DynamoStudio and other products.

This website uses the following categories of cookies:

• Essential cookies: necessary for basic site operation, including language preference.

• Consent cookies: store the user's choice regarding cookie acceptance or rejection.

• Analytics cookies (Google Analytics 4): anonymized information about website usage.

• Functional cookies: improve user experience by remembering browsing preferences.

Users can manage their cookie preferences at any time through the consent banner or browser settings.

DYNAMO does not sell, rent, or commercialize users' personal data to third parties under any circumstances.

Data may only be shared with the following service providers, to the extent necessary for operation:

• Google Analytics (Google LLC): statistical analysis of web traffic.

• Vercel Inc.: website hosting and infrastructure.

• Meta Platforms Inc.: as part of DynamoStudio's integration with the Meta for Developers platform (WhatsApp Business API, Facebook).

These providers act as data processors and are contractually bound to process data in accordance with this policy.

Personal data may be transferred and stored on servers located in the United States (Vercel, Meta) and Argentina. These transfers are carried out with adequate protection measures, including standard contractual clauses and compliance with applicable regulations.

DYNAMO implements appropriate technical and organizational measures to protect personal data:

• Data encryption in transit via TLS.

• Data encryption at rest.

• Access restricted exclusively to authorized personnel.

• Security measures aligned with industry standards.

• Contact form data: two (2) years from the last interaction.

• Cookies: between session duration and a maximum of thirteen (13) months for analytics cookies.

• Server logs: ninety (90) days.

In accordance with applicable legislation, users have the right to:

• Access: request confirmation of whether their data is being processed and obtain a copy.

• Rectification: request correction of inaccurate or incomplete data.

• Erasure: request deletion of their personal data.

• Objection: object to the processing of their data in certain circumstances.

• Portability: request delivery of their data in a structured and commonly used format.

To exercise these rights, send your request to privacy@dynamo.tech indicating your full name and the right you wish to exercise. DYNAMO will respond within a maximum of thirty (30) business days.

Argentina: Personal Data Protection Act 25.326 and its regulations (AAIP).

European Union: General Data Protection Regulation (GDPR - Regulation EU 2016/679).

Brazil: Lei Geral de Proteção de Dados (LGPD - Lei 13.709/2018).

This privacy policy applies to all DYNAMO products and services, including but not limited to:

• DynamoStudio (Application ID: 2538317079678816): conversational platform for businesses integrated with Meta/WhatsApp Business API.

• DYNAMO Journeys: omnichannel orchestration platform for telecommunications operators.

• Any other product or service operated by Dynamo Mobile (Business ID: 1206642973233071).

Use of any of these products implies acceptance of this privacy policy.

DYNAMO reserves the right to modify this privacy policy at any time. Modifications will be published on this page with an indication of the last update date.