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Omnichannel Orchestration for Telcos

The right message,
the precise channel,
the exact moment.

Capture real-time events, build affinity-based audiences and activate AI-powered automated journeys across every channel, with zero friction and full operational orchestration.

Data plan expired
AI Brain
WhatsApp
SMS
SAT Push
SAT Push
RCS
RCS
Email
SAT
MOBILE OPERATOR

Your data plan is about to expire. We have a better plan for you.

SAT
MOBILE OPERATOR

Your data plan is about to expire. We have a better plan for you.

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Telco Infrastructure

Operators that trust us

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tigo
Telefónica
MTN
WOM
altice
Cell C
entel
claro
tigo
Telefónica
MTN
WOM
altice
Cell C
entel
claro
tigo
Telefónica
MTN
WOM
altice
Cell C
entel
The challenge

The problems holding back your operation today

01

Channels that don't talk

Each channel operates in its own silo. User experience fragments and conversion drops.

02

Manual campaigns miss timing

Without real automation, every campaign requires intervention. Impossible to operate at scale.

03

Segmentation that doesn't distinguish

Generic messages for everyone. No ability to segment by behavior, affinity, or user moment.

04

No visibility into real impact

Which channel converts more? Without end-to-end data, decisions are made blindly.

05

Digital ad fraud and no governance

High complaint rates due to digital ad fraud. Low control capacity over VAS acquisition channels.

DYNAMO Journeys

The platform that connects your infrastructure with every channel

We capture real-time events from your HLR, Billing, and CRM. We build audiences by affinity with AI. We activate automated omnichannel journeys that convert.

Journey Builder — Prepaid to Postpaid Migration
Plan expired
Usage > 80%
Frequent top-up
Positive NPS
SAT PushInitial channel
“We detected your prepaid plan isn’t enough. Switch to Unlimited Postpaid 10GB for $15/mo.”
CancelOK
ACCEPTS
Direct conversion
REJECTS
Retry via another channel
UNDELIVERED
Automatic fallback
SMS + Upsell
Welcome SMS + SAT Push data upsell
WhatsApp
“50% OFF first month. Unlimited Plan 10GB for $7.50/mo. Activate now?”
Yes, activateSee others
SMS Fallback
“We have an offer for you. Visit: telco.com/migrate”
Conversion registered in real time

Everything you need to orchestrate journeys that convert

Complete channel orchestration

Coordinate, automate, and chain experiences across all Telco and OTT channels. SAT Push, RCS, WhatsApp, SMS, Instagram, Messenger, flashSMS, and Email combine into coherent journeys that eliminate silos and boost overall effectiveness.

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Real-time statistics and KPIs

Analyze the performance of each journey as a full funnel: intent, sends, impressions, clicks, conversions, and actual sales. Segmented by channel, product, and automation. Identify which channel converts best and which journey drives the most revenue.

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Behavior-based triggers

Automatically activate journeys on critical events: data expiry, top-ups, device purchase, over-plan usage, churn risk, low NPS, imminent portability, zone change, SIM/eSIM onboarding. Direct integration with your infrastructure.

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Advanced business rules engine

Time windows (windowing), anti-spam filters, blacklists and whitelists, channel prioritization with fallbacks, controlled bandwidth, SDP and Billing filters, AI segmentation with affinity clusters.

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Campaign Manager 4-in-1

Launch single-channel campaigns, run A/B creative testing, activate programmatic campaigns with competing products, execute real-time events, and build complete automation journeys.

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AI

Copilot AI + Real-Time Bidding

Artificial intelligence that builds audiences by affinity and behavior in real time. Includes a Real-Time Bidding system for selling inventory to Content Providers and brands, with automatic performance optimization.

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Key differentiator

SAT Push: the Operator's secret weapon

9:41
LTE
MOBILE OPERATOR

Your data plan is about to run out. Renew now for $5/week, 4GB plan with unlimited WhatsApp. OK to activate!

Multiple formats

Combine multiple screens, with or without option menus. Request information from the consumer. Display, Menu, and Get Input.

Compatibility and reach

Compatible with 95% of mobile devices: basic phones, feature phones, and smartphones including tablets.

Real interactivity

Not just for acquisition — this channel enables a true dialogue with the consumer. Promote personalized core and VAS services.

10x more conversion

SAT Push generates conversion rates 2 to 10 times higher than SMS or email marketing. The most effective channel on the market.

Proprietary Applet + OTA Cloud

We make the Operator's entire legacy base compatible over-the-air, without the need for a SIM swap. Compatible with all SIM vendors on the market, including eSIMs. All under an advanced security framework where information is encrypted in the Operator's cloud.

OTA installation without SIM swapCompatible with all SIM vendorseSIM supportEnd-to-end encryptionOperator Cloud
Real results

Telcos that already transformed their operations: discover their success stories

Tier 1 Operator — LATAM
0%

Increase in upsell campaign conversion with automated journeys.

DYNAMO transformed the way we activate users.

Leading Operator — Chile
0%

CTR with AI segmentation and optimized messaging, +67% vs previous campaigns.

Affinity-based segmentation completely changed our results.

Operator — South Africa
USD 0M+

Incremental revenue generated with OTA deployment of SAT Push applet.

Testimonials

What our clients say

Dynamo ha sido aliado de WOM desde su llegada a Colombia y de manera conjunta se ha trabajado, logrando resultados consistentes en áreas como experiencia y rentabilización.

Tomás Velázquez

Tomás Velázquez

Gerente CVM

WOM Colombia

Dynamo es un excelente aliado para cualquier compañía. Su capacidad de respuesta, siempre dispuestos a ayudar, a buscar soluciones, su perspectiva de innovación y su indiscutible conocimiento de las herramientas tecnológicas los hacen el partner perfecto.

Julián Tamayo Arias

Julián Tamayo Arias

Product Manager, Prepaid Segment

Tigo

Dynamo ofrece un excelente servicio, especialmente en atención y soporte al cliente, que destaca por su alta calidad. Siempre están ahí para respaldarte y ofrecer soluciones rápidas ante cualquier imprevisto.

Rosanna Ferreira Casado

Rosanna Ferreira Casado

Lealtad de Clientes y Servicio de Valor Agregado Marketing B2C

Altice

Your model, your solution

Choose the path that best fits your operation

CVM / CORE

Your team controls everything

Self-service SaaS platform for CVM and CORE teams

Visual drag-and-drop journey builder
Real-time triggers from your infrastructure (HLR, Billing, CRM)
AI segmentation with affinity-based clusters
4-in-1 Campaign Manager (single, A/B, event-based, journeys)
Rules engine: windowing, anti-spam, channel prioritization
Full-funnel analytics: intent → conversion → actual sale
Impact control by user, channel, and period
8+ channel orchestration with intelligent fallback

VAS + DYNAMO Plus

Includes DYNAMO Plus+

We operate for you

Managed services + marketplace for VAS teams

Transparent marketplace for Content Providers
CPM, CPC, and CPA monetization models
Bidding system for inventory purchase
Real-time ROI dashboard by CP and product
Integrated wallet with multiple payment methods
Expert daily operations with a dedicated DYNAMO team
MCP/SDP integration for audience optimization
Anti-fraud and regulatory compliance by country
Our team operates for you, every day

Your next journey starts here

Choose how you want to move forward — schedule a personalized demo or discover which solution best fits your operation.

Schedule DemoPersonalized 30 min demo with our team
Discover your solutionAnswer 5 questions and we'll recommend
Calculate your ROISimulate how much you can save
+20 Telcos trust us
Free trial for 30 days