Increases trust in your brand by providing
a great experience of care
Personalize conversations and configure behaviors according to your care needs.
Categorized conversations with your customers.
Includes text, emojis, messages, interactive and multimedia elements.
Set hours of operation, and states to more effective management.
Check the history and traceability of all the conversations, safely and when you need it.
Why choose Dynamo Studio?
Easy and fast implementation solution through a cloud-based interface.
Our team of experts will guide and advise you every step of the way.
Powerful integrations tailored to each business.
We are Customer-Oriented: we guarantee the best support for our clients.
HSM templates that speed up operations.
Personalized outbound (push) campaign delivery through multiple channels.
Easy-to-read statistics to optimize your strategy.
Easy-to-build chatbot flows, no coding required, providing 24/7 customer service.
70+ Companies Trust Us
To understand the behavior of your customers is key
76%
Provide an omnichannel experience ensures greater satisfaction.
15%
Offer multiple channels of contact unified simplifies your experience and increases the chances of purchase.
15%
highest income in the custom marks.
Recognize the client at the moment and adapt to their needs is the kick to provide the customer best.
61%
Take care of the client through the entire Customer Journey and solve their problems in an efficient way is crucial to build customer loyalty.
To understand the behavior of your customers is key
76%
Provide an omnichannel experience ensures greater satisfaction.
15%
Offer multiple channels of contact unified simplifies your experience and increases the chances of purchase.
15%
highest income in the custom marks.
Recognize the client at the moment and adapt to their needs is the kick to provide the customer best.
61%
Take care of the client through the entire Customer Journey and solve their problems in an efficient way is crucial to build customer loyalty.
Frequently asked questions
A Contact Center omnicanal integrates multiple communication channels to provide a consistent experience and customized, allowing agents to manage human interactions from various points of contact.
Our platform Dynamo Studio supports a variety of channels such as WhatsApp, Instagram, Facebook, Google Business Messages, and more platforms couriers.
The centralization of the interactions in a single place optimizes the management, speeding up responses and ensuring a more efficient and personalized to help increase sales and rate of angagement.
We use customer data and behavior of the user stored in the platform to provide personalized feedback, which improves the customer satisfaction and retention.
Yes, we provide analytical tools that allow us to evaluate the performance of the Contact Center, identify areas for improvement and adjust strategies according to the needs.
Do you want to try Dynamo Studio?
Talk to our experts and schedule a FREE demo to see Dynamo Studio in action.
